Privacy Policy

Thank you for visiting www.silvaitpros.com (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you download our resources and subscribe to our emails and newsletter.

1. Information We Collect

Personal Data: When you fill out our form, we may collect personal information such as your name, email address, and any other details you choose to provide. Usage Data: We may also collect non-personal information such as your browser type and access times to help improve our services.

2. How We Use Your Information

To send you resources, educational materials, and promotional offers. To improve our website and services based on your feedback and usage data. We do not sell or rent your personal information to third parties.

3. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. However, no website or data transmission over the internet is completely secure.

4. Your Choices

Opt-Out: You can unsubscribe from our emails at any time by following the unsubscribe instructions included in our communications. Access & Correction: If you wish to review, update, or remove your personal information, please contact us using our silvaitpros.com/contact-us page.

5. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.

6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: silvaitpros.com/contact-us

SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Silva IT Pros, Inc. related to IT support services, support ticket updates, appointment scheduling, and service notifications.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may reply STOP at any time to opt out of SMS communications.
You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase or service.
SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.

For questions about our SMS communications, please contact us through our Contact Us page at silvaitpros.com/contact-us

Terms of Service

These Terms of Service (“Terms”) govern your use of our website, including downloading the resources and receiving our emails. By accessing our website, you agree to these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Use of Content

The materials provided (including resource materials) are for informational purposes only and do not constitute professional advice. You may use the content for your personal, non-commercial use only. Reproduction or redistribution without our permission is prohibited.

3. Intellectual Property
All content on this website is the property of silvaitpros.com or its licensors and is protected by intellectual property laws. You agree not to copy, modify, or distribute any of our content without our explicit consent.

4. User Responsibilities
You agree to use the website in a lawful manner and not to engage in any activity that could harm our services or other users.

5. Disclaimers

Our website and all materials are provided “as is” without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of the content provided. Use the information at your own risk.

6. Limitation of Liability
To the fullest extent permitted by law, silvaitpros.com will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or reliance on any information provided.

7. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of California. Any disputes will be resolved exclusively in the courts of that jurisdiction.

8. Changes to the Terms
We reserve the right to update these Terms at any time. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

9. Contact Us
For any questions regarding these Terms, please contact us at: silvaitpros.com/contact-us